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FAQ (Frequently Asked Questions)

Well Works LLC has a continued goal to provide the highest standards in customer service, customer support, and quality products. Well Works LLC designs and installs the correct pump system to assure you continuous water pressure. Whether it is the installation of a new pump system, service on an old pump system, or you have no water. Our repair service trucks are fully stocked and ready to solve your water problem 24 hours a day and 7 days a week.  We pride ourselves at providing quick and economical response to all your pumping needs.

The following are some commonly asked questions regarding the quality of water:

How long does a pump last?
Submersible pumps, which are located in the well, generally last 8-10 years before they need to be replaced. However, they can last a lot longer also.

Does my pump need routine service?
Pumps in general are not serviceable. However, it is in our best interest to have the water tank and pressure switch inspected every 5 years.

How will I know when my pump is failing or has failed?
In most cases you will not receive a warning that the pump is failing. The pump just stops running and you will loose all water pressure. Should your water stop and then start again, that is a sign of possible pump failure and should be looked at by a service technician.

What do I do if I have no water?
Just pick up the phone and call Well Works LLC. We provide service 24 hours a day 365 days a year. Arrangements will be made to have a service technician get out to you immediately.

How long will it take to repair?
Within a half hour of arrival on site, we will diagnose the problem and give you an approximate estimate. The average service time is 2-3 hours from start to finish.

How can I get more water pressure?
Most water systems will operate between 40 and 60 psi. An adjustment can be made to increase the pressure. The maximum water pressure would be 50 to 70 psi. A professional should make the adjustment the system.

Does my well have to stick out of the ground?
Yes, it does. It is a state and local code that the well extends 8-18" above ground depending on the state you live in. You can cover your well with an artificial rock or a wishing well.

Why does my water pressure surge?
There is usually a problem with your water storage tank. The air change in the tank has decreased, causing the pump to cycle rapidly. This problem can cause the pump to burn out prematurely. This situation should be addressed immediately.

How long will my water storage tank last?
The water tank will generally last 10-15 years. It will begin to short cycle as a sign that it is beginning to fail.

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